Bsp21 User Privacy Policy
We are committed to protecting the privacy and security of personal information belonging to bsp21 users in Malaysia. This policy explains how we collect, use, and manage your information.
Last updated: 2026. Please review this policy periodically to stay informed of any changes.
1. What types of information do we collect?
We collect the information needed to register your account and provide our online sports betting and casino services. This includes:
- Account Information: Full name, phone number, email address, and other profile details provided during registration.
- Device & Browser Information: Data about your device type, IP address, browser type, approximate location, and device configuration, used to enhance your experience.
- Payment Information: Records of payment transactions in MYR, including deposits, withdrawals, and details related to the payment methods used.
- Cookies & Tracking Technologies: Data that helps us identify users, remember preferences, and analyse platform usage to improve our services.
- Usage Data: Records of account activity, betting history, and interactions with our services.
2. How do we use your information?
The information we collect is used for several key purposes, including:
- Activate and manage user accounts to ensure a seamless betting experience and personalised service.
- Process financial transactions securely and in compliance with Malaysian financial regulations.
- Improve our platform, content, and services based on usage data and user feedback.
- Comply with applicable legal and regulatory requirements related to fraud prevention, anti-money laundering, and security.
- Send important notifications, promotions, and account-related updates through official communication channels.
3. Cookies and Tracking Technologies
Bsp21 uses cookies and other tracking technologies to enhance the user experience and analyse website traffic. Cookies allow us to save user settings, track on-site activity, and help prevent fraudulent behaviour.
You can manage your cookie preferences through your browser settings, though doing so may limit certain platform features. By using this site, you agree to the use of cookies in accordance with our policy.
4. Information Storage and Security
Your information is retained for as long as necessary to fulfil account management purposes and comply with local regulations. Technical and organisational security measures are in place to protect your information against unauthorised access, disclosure, or modification.
Bsp21 employs encryption technology and multi-layered access controls to keep your personal information protected against cyber threats at all times.
5. Sharing Information with Third Parties
Bsp21 will not sell or rent your personal information to third parties. However, we may share information with trusted third parties for operational purposes such as payment processing, identity verification, fraud prevention, and regulatory compliance.
All third parties are bound by strict confidentiality agreements to prevent unauthorised disclosure of information. Information sharing also extends to law enforcement agencies where required by law.
6. User Rights Over Personal Information
You have the right to access, correct, or request the deletion of personal information held by bsp21. Requests can be submitted through our customer support team and will be processed within a reasonable timeframe.
If you wish to access or update your personal information, or have questions about how we handle your data, please reach out to us through our official channels.